Summits & Forums

London Compliance & Operations Summit 2016

Tuesday - 29th November 2016

ETC Venue – Monument
8 Eastcheap, London EC3M 1AE

About Speakers & Sponsors Register

Overview

Changes in client demographics and heightened scrutiny from regulators are pushing up
expectations around technology, at a time where momentous change in reporting and planning is ever-looming as the country moves closer to Brexit.

Essentially, wealth management firms need to embrace digital if they want to remain relevant and ease their regulatory burden. Technology is now an efficiency driver from the back-office through to the front.

However, aligning a firm’s digital strategy with operational considerations, client service, and regulatory compliance can be complex. Challenges include, for example, consistency in multi-channel communications and dealing with high-risk clients.

This year’s Compliance & Operations Summit will bring together luminaries from across the industry to discuss key developments and offer best-practice insights on these pressing subjects.

Logistics

Date and Time

Date: Tuesday 29th November - 2016
Time: 8:00 am – 2:00 pm

Venue

ETC Venue – Monument

Address: 8 Eastcheap, London EC3M 1AE

Agenda

8:00 am Registration and refreshments 8:55 am Summit Welcome 9:00 am Keynote 9:20 am  Panel 1: Compliance challenges for Wealth Management. Impact and implications of the Senior Managers Regime. Recent scandals such as the Panama Papers, the Bahamas leaks and Malaysian dirty money have thrown wealth management practices into the regulatory spotlight. In today’s digital age of transparency, firms need to be more proactive than reactive when managing risks if they want to keep their reputation intact, both in the eyes of regulators and clients. Meanwhile, the compliance function must have a symbiotic relationship with the rest of the business. This panel will cover challenges in the current regulatory landscape and how best to navigate them. Topics will include:
  • Impact of Brexit
  • Record keeping; document management and data quality
  • Cost of compliance
  • Value for money
  • Monitoring front office behaviours
  • Onboarding
  • KYC
  • Market abuse – trading & market manipulation  
10:10 am Panel 2: Digitising the whole client lifecycle According to recent research, a significant 85 per cent of wealth management professionals said their firm will increase technology spend on innovation in the next three years. These increased budgets are expected to benefit the entire client lifecycle. However, a sweeping shift to digital brings its own set of challenges, such as fragmented internal systems, as well as difficulties in the onboarding process and in effective portfolio risk management. How are wealth managers dealing with these obstacles and what are the most important elements of the client value proposition model? 11:00 am Networking Brunch 11:45 am  Panel 3:  Technology and impact: where to spend? Allocation of vital economic resources can be a taxing decision for wealth managers, with the tripartite pressures of rising cost-income ratios, diminished investment returns and ensuring systems are up to scratch in the eyes of the regulator. Yet, development and innovation should not necessarily be stalled, especially when client satisfaction and loyalty may be on the line as wealth begins to pass hands to the coveted ‘next gen’. This panel will look at whether spend should best be allocated to the back office for slick functionality or to the front, for clients to benefit first-hand from technological enhancements. Aspects to be debated include:
  • Reporting and Communications
  • Social media
  • Trading
  • Portfolio management
  • Customer portfolio
  • Risk management
  • CRM
  • AML
  • Apps
12:35 pm Panel 4: The industry speaks: Q&A.  To what extent will technology be a driver for the successful wealth manager for the future? Firms are increasingly looking to technology to cut costs and boost profitability. Digitalisation is no longer just about remaining relevant to the younger high net worth community, but also a means of overcoming regulatory and operational hurdles. Digital transformation programmes touch every part of a wealth management business, from client onboarding to portfolio management, reporting and communications, customer relationship management and cybersecurity. This panel will explore how key digitally driven areas are shaping an industry that is traditionally high-touch in nature. 1:20 pm - 2:00 pm Summit close and Networking  

About our Sponsors

Sponsors


Speakers

Bjorn Blanchard

Consultant

HRComply Limited

Jonathan Boakes

Managing Director

Nodes

Rosalyn Breedy

Managing Director

Breedy Henderson

Ian Cornwall

Director of Regulation

Wealth Management Association

Roopalee Dave

Partner & UK Wealth Management Lead

EY

Pablo Diaz de Sandi

Global Client Lifecycle Management Programme Manager

HSBC Private Bank

Simon Elvidge

Managing Director

3 Lines of Defence Consulting Ltd

Dominic Greenwood

COO

Expersoft Systems AG

Curt Hopkins

Chief Operating Officer

Novastone

Eric Moe

Partner, Chief Operating Officer

Whitefoord LLP

David Newman

Co-founder, Chief Operating Officer

Delio

Theo Paraskevopoulos

Founder and CTO

GrowCreate

Kitty Parry

Founder & CEO

Social Media Compliance

Hermann Schwalm

Independent Business Consultant

Jonathan Simpkins

Senior Manager, Asset and Wealth Management

Accenture

Nigel Sirett

Account Executive

Appway

Verona Smith

Head of Platform

Seven Investment Management

Wendy Spires

Head of Research

ClearView Financial Media

Victor Van Hoorn

Account Director

Hume Brophy

Bruce Weatherill

Chief Executive

Weatherill Consulting

Ian Woodhouse

Board Advisor and Partner

Various


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